Frequently Asked Questions
Everything you need to know. Still stuck? Contact support.
What are OrgannaXL Male Performance Gummies?
A 20-count gummy pouch combining five performance botanicals — Tongkat Ali (200mg), Maca Root (300mg), Panax Ginseng (200mg), and L-Arginine (250mg) — with 50mg of premium hemp-derived CBD per serving (1000mg per pouch).
How do I take them?
Take one gummy 45–60 minutes before activity, or daily for ongoing support. Do not exceed two gummies in 24 hours.
Will CBD make me drowsy or high?
No. Our CBD is hemp-derived and the serving is calibrated for calm focus, not sedation. It contains no psychoactive THC dose.
How do I redeem a promo code?
On the secure checkout page you'll see the option to add a discount code. Enter it and click Apply. Discount codes are not applicable to on-sale products or wholesale prices.
How does Subscribe & Save work?
Choose Subscribe & Save on the product page and save 30% ($34.99 vs $49.99). A fresh pouch ships automatically every 30, 60, or 90 days — your choice. Pause or cancel anytime from the
subscription portal.
How do I manage or cancel my subscription?
Visit
Manage my subscription, enter the email you used at checkout, and you'll get secure access to pause, skip, or cancel — no phone call required.
What is your return policy?
We credit one returned unopened product per customer if the package is postmarked within 30 days of receipt and includes an RMA number from customer service. Refunds are issued to your card within 3 business days. No returns are credited after 30 days or without an RMA number. Request an RMA at info@organnaxl.com or +1 (833) 517-0118. See the full
Return Policy and our 60-day guarantee details.
How can I track my order?
You'll receive a shipping confirmation with tracking by email as soon as your order ships (1–2 business days). Trouble tracking? Email info@organnaxl.com or call +1 (833) 517-0118.
Can I modify or cancel my order after placing it?
Yes — as long as it hasn't shipped. Contact info@organnaxl.com or +1 (833) 517-0118 right away and we'll update or cancel it. If it has already shipped, use the return/exchange process.
What if my order arrives damaged or incomplete?
Note what's missing or damaged and snap a photo of the package and packing slip, then contact info@organnaxl.com or +1 (833) 517-0118 with your order number. We'll make it right.
Do you ship internationally?
We currently ship within the United States only. Expedited shipping can be purchased at checkout where available.
Is this product lab tested?
Yes. Every batch is third-party lab tested for purity and potency. Certificates of analysis are available on request.
Did we miss anything? Email info@organnaxl.com or call +1 (833) 517-0118.